Charlton & Jenrick have made a very substantial investment over the years in obtaining a wide range of accreditations and trade body memberships to ensure that we are consistently offering the best possible products and services to our customers.
We not only manufacture appliances but we also put in huge behind the scenes efforts to ensure that we input to and keep abreast of impending legislation, standards, product performance and environmental requirements. Currently we subscribe and contribute to the following accreditations:
CE marking of products is mandatory for all fuels today but C&J have always voluntarily achieved this status long before it became a requirement. We always invest in independent testing and certification for Stoves, Electric and Gas fires of all kinds.
HETAS approval is a national solid fuel appliance certification scheme, recognised by Government, to demonstrate that our solid fuel stoves meet the highest level of quality and performance. It includes areas that are not covered by CE marking. C&J also put their service and sales team through HETAS solid fuel installer training so their skills are up to scratch.
SIA Ecodesign Ready marking is an independent scheme run y the Stove Industry Alliance to verify and independently demonstrate that wood burning stoves already meet the strict requirements of the 2022 EU Ecodesign Directive for performance and emissions. HETAS administer this on behalf of the SIA.
HHIC, the Heating and Hot Water Information Council is a trade body representing the UK gas fire industry.
As part of the Energy and Utilities Alliance, within the HHIC we have an input into EU and UK standards committees, communicate with Government departments and keep abreast of serious issues affecting the gas fire industry.
SIA, the Stove Industry Alliance is the UK trade body for the solid fuel stove industry. C&J are members of the Executive Committee and currently chair the Technical Committee enabling input into UK and EU standards committees and lines of communication into Government departments and keeping up to date on a wide range of issues affecting the industry.
DEFRA exemption is the mechanism where our wood burning stoves are checked and certified to comply with the Clean Air Act and therefore allowed to be used in smoke control zones throughout the UK. Involving a strict test programme and independent report, this is then thoroughly assessed by DEFRA advisors before being accepted.
Gas Safe Register is the mandatory national competent persons scheme to allow work on gas fittings and appliances in customer’s homes. Our service and most of the sales team have completed the regular training courses and sit the regular exams to ensure our customers have the best support and service.
ISO9001 is the internationally recognised standard for Quality Management Systems, which in our case includes the activity of product design and development as well as production, sale and support functions. Annual independent audits and certification ensure continued compliance in producing consistent quality products.
ISO14001 is the internationally recognised standard for Environmental Management Systems. Once again this independently audited and certified system makes sure that we are regularly monitoring and reviewing the impact of the business and its products to ensure we minimise negative impacts and promote best practice.